The recent COVID-19 pandemic has affected pretty much every company across all industries. Quarantine forcing businesses to shift their operations online and consumers to stay at home.
Employees are the company's biggest assets to deal with the new normal. They need necessary skill and technology to create new ideas and improve productivity to help company survive and thrive during uncertainty.
Immersive Learning in Virtual Reality and Augmented Reality translates to real-world performance, with results that can be measured through unique data and insights.
Listen to the article by click “play” above.
The recent COVID-19 pandemic has affected pretty much every company across all industries. Due to the outbreak, quarantine measures have been implemented in countries around the world, forcing businesses to shift their operations online and consumers to stay at home. As a result, people are not going out shopping, not booking vacations, hosting parties, and the list can go on and on. This results in millions of dollars in revenue being lost.
However, at the same time COVID-19 also propels us 3 years in the future. Before COVID-19, it is not easy to convince our business partner to use Zoom or other video calls for a meeting or studying. In just three months, everyone was forced to learn how to communicate using zoom or other online technologies at a breaking record pace.
Now, around the world economies are cautiously reopening. Business need to foster bottom-up innovations and need to ensure that their employees have the necessary skill, equipment, tools, working practices, access rights and technology to create new ideas and improve productivity during the pandemic. We need to train our employees how to deal with the new normal.
Now, we are all familiar with technologies like Zoom for virtual training. We can kick it up a notch and give everybody the feeling that they are all in the room together. This is possible with virtual reality and the level of immersion it offers.
With Immersive Learning, you can further hone your team’s skills with VR simply by putting down the textbook and putting on a VR headset. Imagine being able to have hands-on experience without leaving your home or buying expensive equipment. Such technology is already being used by sales-person, doctors, police officers, and even professional athletes to make training more productive, safer, and more realistic.
As you interact with the virtual world, you make decisions just as you would in the physical world, activating the same neural pathways in the brain. Practice in Virtual Reality and Augmented Reality translates to real-world performance, with results that can be measured through unique data and insights.
What is Virtual Reality
Virtual reality or VR is a term used to describe a computer-generated three-dimensional environment that can be explored and interacted with someone. Usually a user will use a VR goggles to interact with the virtual world. You can find more detail about Virtual Reality here.
Illustration for elderly care with VR
What is Augmented Reality
Augmented reality or AR is an interactive experience of a real world environment combined with an artificial world produced by computers. Currently the most popular display of AR is from a mobile phone or tablet. For example you can point your phone or tablet towards a table, or an object that has been marked by an AR marker, such as a picture, or a certain pattern. Mobile or tablet will include three-dimensional objects such as buildings, animals, or cartoon characters combined with the object you are pointing to. Another way to present Augmented Reality is by using Augmented Reality Goggle which is also known as mixed Reality. You can find more detail about Augmented Reality here.
Mix Reality Illustration by Magic Leap
Use Cases of Virtual Reality and Augmented Reality in Training
Sales & Retail Training: interaction with customers and retailers, step of the call for sales-person.
Health : doctors doing virtual operations, covid-19 prevention and patient treatment. Elderly care.
Safety : safety training in the oil rig, fire safety, handling hazardous materials.
Engineering : engine maintenance, location inspection, find cracks and leaks in location.
Soft skill : public speaking, art of negotiation, how to avoid harassment and discrimination at works.
How Virtual Reality and Augmented Reality Will Help Your Business Through Training during COVID-19 Pandemic.
Almost every real-world experience now has a virtual equivalent, and we’re at the stage where you can go almost anywhere, and do almost anything with a VR goggles.
With Virtual Reality, you can cut costs for Training. One of the biggest costs of training is travel and accommodation like airplane tickets and hotel rent. Virtual Reality Training can eliminate that cost with event greater result compare to traditional learning methods.
COVID-19 also prevents us from having mass gathering for training. Instead of having training in one go with a big number of participants, you can now split the training within each branch and still manage to get better results. Each training will be very personalised, having the same feeling with one one one training in real life.
If you have many branches which each have new employees every month that need to be trained for the onboarding process, you have to fly them to your training location every month. With VR training, you can put one or two VR Goggle in each branch, and every new employee can start their onboarding training immediately, starting from day one. For new employees it means they didn’t have to spend a lot of time away from their family and still get the same result or even better result. This will improve satisfaction level for the employee and better engagement with the company.
However, the most important thing for Immersive Learning is not just about cutting cost, but the real time data provided during training. Immersive Learning is revolutionising the way we train and perform. Through Virtual Reality, employees learn by doing. They are more engaged, better prepared, and develop new skills faster with data-driven insights. The Data Dashboard can provide all data that can be reviewed not just by the trainer, but also from the top level management.
With immersive learning with Virtual Reality and Augmented Reality, our employees are ready for the new normal. They will have new ideas, skillset, and better decision making to face the new challenge and will be the key element to save our business during uncertain time.